# Is Gelato down?

**No.** Gelato is up and running. All 3 Gelato components report normal operation.

Checked 16:48 UTC on 25 Oct 2026 (Shoptest reads status.gelato.com every 30 minutes).
Source: https://status.gelato.com/
Page: https://status.shoptest.ai/gelato

## Components

- Optimalprint: Operational
- Gelato Create: Operational
- Gelato Connect: Operational

## Last 90 days

Uptime: 100.00% (share of the last 90 days with no problem reported on the official status page, maintenance included).

Recent issues:
- None in the last 90 days.

## Questions

### Is Gelato down right now?

No. As of 16:48 UTC on 25 Oct 2026, Gelato's official status page reports all 3 components operational.

### Where is Gelato's official status page?

At status.gelato.com. Shoptest reads it every 30 minutes and keeps the history shown on this page.

### Is it Gelato, or is it my store?

If this page shows Gelato as operational but your store still has problems, the cause is more likely a theme change, another app or your store's settings. Shoptest's checkout tests and error monitoring are built to find that.

### How do I get alerted when Gelato goes down?

Install Shoptest from the Shopify App Store and turn on Gelato in App status. You get an email or Slack message the moment Gelato reports a problem, and another when it recovers.

## Get alerted

Shoptest watches Gelato and the other apps a Shopify store runs on, alerts by email or Slack the moment one reports a problem, and tests the store's checkout around the clock. Install: https://apps.shopify.com/shoptest?utm_source=status.shoptest.ai&utm_medium=referral&utm_campaign=app_status&utm_content=markdown-gelato