# Is Okendo down?

**No.** Okendo is up and running. All 9 Okendo components report normal operation.

Checked 16:48 UTC on 25 Oct 2026 (Shoptest reads status.okendo.io every 30 minutes).
Source: https://status.okendo.io/
Page: https://status.shoptest.ai/okendo

Okendo collects reviews and runs loyalty programs for Shopify stores.

## Components

- API: Operational
- Reviews Admin: Operational
- Review Recorder: Operational
- Surveys Recorder: Operational
- Okendo.io: Operational
- Shopify API & Mobile: Operational
- Shopify Admin: Operational
- Shopify Reports and Dashboards: Operational
- Shopify Storefront: Operational

## Last 90 days

Uptime: 99.35% (share of the last 90 days with no problem reported on the official status page, maintenance included).

Recent issues:
- 8 Oct: Degraded performance, 30 min
- 28 Sep: Partial outage, 30 min
- 18 Sep: Partial outage, 3.5 h
- 15 Sep: Degraded performance, 4 h
- 6 Sep: Degraded performance, 2 h

## Questions

### Is Okendo down right now?

No. As of 16:48 UTC on 25 Oct 2026, Okendo's official status page reports all 9 components operational.

### Where is Okendo's official status page?

At status.okendo.io. Shoptest reads it every 30 minutes and keeps the history shown on this page.

### Is it Okendo, or is it my store?

If this page shows Okendo as operational but your store still has problems, the cause is more likely a theme change, another app or your store's settings. Shoptest's checkout tests and error monitoring are built to find that.

### How do I get alerted when Okendo goes down?

Install Shoptest from the Shopify App Store and turn on Okendo in App status. You get an email or Slack message the moment Okendo reports a problem, and another when it recovers.

## Get alerted

Shoptest watches Okendo and the other apps a Shopify store runs on, alerts by email or Slack the moment one reports a problem, and tests the store's checkout around the clock. Install: https://apps.shopify.com/shoptest?utm_source=status.shoptest.ai&utm_medium=referral&utm_campaign=app_status&utm_content=markdown-okendo