Is Recharge down?

No. Recharge is up and running.

All 4 Recharge components report normal operation.

Checked (15:48 UTC, every 30 min) · Source: status.getrecharge.com

Recharge runs subscriptions for Shopify stores: recurring orders, renewals and the customer portal.

Recharge components

Right now
  • ShopifyOperational
  • Recharge PlatformOperational
  • Recharge SupportOperational
  • BigCommerceOperational

Last 90 days

Uptime

98.99%

Daily status from status.getrecharge.com, checked by Shoptest.

  • Operational
  • Maintenance
  • Degraded performance
  • Partial outage
  • Major outage
  • No data

Recent issues

  • Degraded performance · 60 min
  • Degraded performance · 2.5 h
  • Degraded performance · 2.5 h
  • Partial outage · 3.5 h
  • Degraded performance · 4 h

Recharge is up. Will you know when it isn't?

Shoptest watches Recharge and the other apps your store runs on, and tells you the moment one starts failing. It also tests your checkout around the clock, so you hear about problems before your customers do.

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What breaks on your store when Recharge is down

  • Subscription renewals may fail or be delayed.
  • Customers may not be able to manage their subscriptions.
  • Buy now, pay later options can disappear from checkout or fail.
  • New subscription orders may sync late.

What to do

  1. Check this page and status.getrecharge.com to confirm the problem is on Recharge's side.
  2. Place a test order with the payment or subscription option.
  3. Tell your support team to expect questions about failed renewals or payments.
  4. When it's back, check for failed or skipped renewals.

Recharge status: questions

Is Recharge down right now?

No. As of 15:48 UTC on 25 Oct 2026, Recharge's official status page reports all 4 components operational.

Where is Recharge's official status page?

At status.getrecharge.com. Shoptest reads it every 30 minutes and keeps the history shown on this page.

Is it Recharge, or is it my store?

If this page shows Recharge as operational but your store still has problems, the cause is more likely a theme change, another app or your store's settings. Shoptest's checkout tests and error monitoring are built to find that.

How do I get alerted when Recharge goes down?

Install Shoptest from the Shopify App Store and turn on Recharge in App status. You get an email or Slack message the moment Recharge reports a problem, and another when it recovers.

How Shoptest checks

Every 30 minutes Shoptest reads each app's official status page and records what it reports, component by component. Uptime is the share of the last 90 days in which the page reported no problem of any kind, maintenance included. Shoptest doesn't add measurements of its own: when an app reports a problem late, this page shows it late too. More about app status in Shoptest.