# Is Recharge down?

**No.** Recharge is up and running. All 4 Recharge components report normal operation.

Checked 16:48 UTC on 25 Oct 2026 (Shoptest reads status.getrecharge.com every 30 minutes).
Source: https://status.getrecharge.com/
Page: https://status.shoptest.ai/recharge

Recharge runs subscriptions for Shopify stores: recurring orders, renewals and the customer portal.

## Components

- Shopify: Operational
- Recharge Platform: Operational
- Recharge Support: Operational
- BigCommerce: Operational

## Last 90 days

Uptime: 99.00% (share of the last 90 days with no problem reported on the official status page, maintenance included).

Recent issues:
- 8 Oct: Degraded performance, 60 min
- 28 Sep: Degraded performance, 2.5 h
- 25 Sep: Degraded performance, 2.5 h
- 18 Sep: Partial outage, 3.5 h
- 15 Sep: Degraded performance, 4 h

## Questions

### Is Recharge down right now?

No. As of 16:48 UTC on 25 Oct 2026, Recharge's official status page reports all 4 components operational.

### Where is Recharge's official status page?

At status.getrecharge.com. Shoptest reads it every 30 minutes and keeps the history shown on this page.

### Is it Recharge, or is it my store?

If this page shows Recharge as operational but your store still has problems, the cause is more likely a theme change, another app or your store's settings. Shoptest's checkout tests and error monitoring are built to find that.

### How do I get alerted when Recharge goes down?

Install Shoptest from the Shopify App Store and turn on Recharge in App status. You get an email or Slack message the moment Recharge reports a problem, and another when it recovers.

## Get alerted

Shoptest watches Recharge and the other apps a Shopify store runs on, alerts by email or Slack the moment one reports a problem, and tests the store's checkout around the clock. Install: https://apps.shopify.com/shoptest?utm_source=status.shoptest.ai&utm_medium=referral&utm_campaign=app_status&utm_content=markdown-recharge