# Is Redo down?

**No.** Redo is up and running. All 5 Redo components report normal operation.

Checked 16:48 UTC on 25 Oct 2026 (Shoptest reads redo.instatus.com every 30 minutes).
Source: https://redo.instatus.com/
Page: https://status.shoptest.ai/redo

## Components

- Merchant portal: Operational
- Customer portal: Operational
- Shopify extension: Operational
- Public API: Operational
- Loop API: Operational

## Last 90 days

Uptime: 100.00% (share of the last 90 days with no problem reported on the official status page, maintenance included).

Recent issues:
- None in the last 90 days.

## Questions

### Is Redo down right now?

No. As of 16:48 UTC on 25 Oct 2026, Redo's official status page reports all 5 components operational.

### Where is Redo's official status page?

At redo.instatus.com. Shoptest reads it every 30 minutes and keeps the history shown on this page.

### Is it Redo, or is it my store?

If this page shows Redo as operational but your store still has problems, the cause is more likely a theme change, another app or your store's settings. Shoptest's checkout tests and error monitoring are built to find that.

### How do I get alerted when Redo goes down?

Install Shoptest from the Shopify App Store and turn on Redo in App status. You get an email or Slack message the moment Redo reports a problem, and another when it recovers.

## Get alerted

Shoptest watches Redo and the other apps a Shopify store runs on, alerts by email or Slack the moment one reports a problem, and tests the store's checkout around the clock. Install: https://apps.shopify.com/shoptest?utm_source=status.shoptest.ai&utm_medium=referral&utm_campaign=app_status&utm_content=markdown-redo