Is Sendcloud down?

Yes. Sendcloud has a partial outage.

Problems reported on Carriers and Affected market. The other 2 components are working normally.

Checked (15:48 UTC, every 30 min) · Source: status.sendcloud.com

Sendcloud components

Right now
  • SendcloudOperational
  • CarriersPartial outage
  • IntegrationsOperational
  • Affected marketPartial outage

Last 90 days

Uptime

74.26%

Daily status from status.sendcloud.com, checked by Shoptest.

  • Operational
  • Maintenance
  • Degraded performance
  • Partial outage
  • Major outage
  • No data

Recent issues

  • Major outage · ongoing

Sendcloud is having problems. Shoptest would have told you first.

Get an alert the moment an app your store depends on goes down, and checkout tests that catch what it breaks, before your customers notice.

Install on Shopify Scan my store

Installs in one click. No card needed.

What breaks on your store when Sendcloud is down

  • Shipping rates may fail to load at checkout.
  • Labels can fail to print or purchase.
  • Tracking pages and delivery notifications can lag behind.
  • New orders may sync to the app late.

What to do

  1. Check this page and status.sendcloud.com to confirm the problem is on Sendcloud's side.
  2. Place a test order to see whether shipping rates still show at checkout.
  3. Batch label printing until the app recovers.
  4. When it's back, check that new orders synced.

Sendcloud status: questions

Is Sendcloud down right now?

Yes. As of 15:48 UTC on 25 Oct 2026, Sendcloud's official status page reports a partial outage on Carriers and Affected market.

Where is Sendcloud's official status page?

At status.sendcloud.com. Shoptest reads it every 30 minutes and keeps the history shown on this page.

Is it Sendcloud, or is it my store?

If this page shows Sendcloud as operational but your store still has problems, the cause is more likely a theme change, another app or your store's settings. Shoptest's checkout tests and error monitoring are built to find that.

How do I get alerted when Sendcloud goes down?

Install Shoptest from the Shopify App Store and turn on Sendcloud in App status. You get an email or Slack message the moment Sendcloud reports a problem, and another when it recovers.

How Shoptest checks

Every 30 minutes Shoptest reads each app's official status page and records what it reports, component by component. Uptime is the share of the last 90 days in which the page reported no problem of any kind, maintenance included. Shoptest doesn't add measurements of its own: when an app reports a problem late, this page shows it late too. More about app status in Shoptest.