Is TrueProfit down?

No. TrueProfit is up and running.

TrueProfit reports normal operation.

Checked (15:48 UTC, every 30 min) · Source: status.trueprofit.io

TrueProfit components

Right now
  • trueprofit LPOperational

Last 90 days

Uptime

100.00%

Daily status from status.trueprofit.io, checked by Shoptest.

  • Operational
  • Maintenance
  • Degraded performance
  • Partial outage
  • Major outage
  • No data

Recent issues

No issues in the last 90 days.

TrueProfit is up. Will you know when it isn't?

Shoptest watches TrueProfit and the other apps your store runs on, and tells you the moment one starts failing. It also tests your checkout around the clock, so you hear about problems before your customers do.

Install on Shopify Scan my store

Installs in one click. No card needed.

What breaks on your store when TrueProfit is down

  • Tracking may miss sessions, so reports show gaps.
  • A/B tests can serve the wrong variant or stop recording.
  • Heatmaps and recordings may not be captured.
  • Surveys may not show to customers.

What to do

  1. Check this page and status.trueprofit.io to confirm the problem is on TrueProfit's side.
  2. Note the outage window so you can discount it in reports.
  3. Hold A/B test decisions until the data is complete.
  4. When it's back, check that tracking resumed.

TrueProfit status: questions

Is TrueProfit down right now?

No. As of 15:48 UTC on 25 Oct 2026, TrueProfit's official status page reports normal operation.

Where is TrueProfit's official status page?

At status.trueprofit.io. Shoptest reads it every 30 minutes and keeps the history shown on this page.

Is it TrueProfit, or is it my store?

If this page shows TrueProfit as operational but your store still has problems, the cause is more likely a theme change, another app or your store's settings. Shoptest's checkout tests and error monitoring are built to find that.

How do I get alerted when TrueProfit goes down?

Install Shoptest from the Shopify App Store and turn on TrueProfit in App status. You get an email or Slack message the moment TrueProfit reports a problem, and another when it recovers.

How Shoptest checks

Every 30 minutes Shoptest reads each app's official status page and records what it reports, component by component. Uptime is the share of the last 90 days in which the page reported no problem of any kind, maintenance included. Shoptest doesn't add measurements of its own: when an app reports a problem late, this page shows it late too. More about app status in Shoptest.