Is Fera down?

No. Fera is up and running.

All 22 Fera components report normal operation.

Checked (15:48 UTC, every 30 min) · Source: status.fera.ai

Fera components

Right now
  • Fera Management PortalOperational
  • Fera APIsOperational
  • Background WorkersOperational
  • Upstream ServicesOperational
  • Pusher Channels Pusher.js CDNOperational
  • Pusher Channels WebhooksOperational
  • Pusher Channels REST APIOperational
  • Pusher Channels WebSocket client APIOperational
  • Cloudflare Toronto, ON, Canada - (YYZ)Operational
  • Cloudflare Atlanta, GA, United States - (ATL)Operational
  • Cloudflare StorageOperational
  • Cloudflare CDN/CacheOperational
  • Cloudflare FirewallOperational
  • Cloudflare R2Operational
  • Cloudflare ImagesOperational
  • Cloudflare MirageOperational
  • Cloudflare NetworkOperational
  • Cloudflare Load Balancing and MonitoringOperational
  • Cloudflare Image ResizingOperational
  • Cloudflare SSL Certificate ProvisioningOperational
  • Cloudflare CDN Cache PurgeOperational
  • Intercom Web MessengerOperational

Last 90 days

Uptime

99.89%

Daily status from status.fera.ai, checked by Shoptest.

  • Operational
  • Maintenance
  • Degraded performance
  • Partial outage
  • Major outage
  • No data

Recent issues

  • Degraded performance · 30 min

Fera is up. Will you know when it isn't?

Shoptest watches Fera and the other apps your store runs on, and tells you the moment one starts failing. It also tests your checkout around the clock, so you hear about problems before your customers do.

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What breaks on your store when Fera is down

  • Review widgets and star ratings may not show on product pages.
  • Review request emails can go out late.
  • New reviews and photos may not be collected or published.
  • Galleries of customer photos and videos can load slowly or not at all.

What to do

  1. Check this page and status.fera.ai to confirm the problem is on Fera's side.
  2. Open a product page and check that reviews and stars still show.
  3. Hold manual review request campaigns until it recovers.
  4. When it's back, check that pending review requests went out.

Fera status: questions

Is Fera down right now?

No. As of 15:48 UTC on 25 Oct 2026, Fera's official status page reports all 22 components operational.

Where is Fera's official status page?

At status.fera.ai. Shoptest reads it every 30 minutes and keeps the history shown on this page.

Is it Fera, or is it my store?

If this page shows Fera as operational but your store still has problems, the cause is more likely a theme change, another app or your store's settings. Shoptest's checkout tests and error monitoring are built to find that.

How do I get alerted when Fera goes down?

Install Shoptest from the Shopify App Store and turn on Fera in App status. You get an email or Slack message the moment Fera reports a problem, and another when it recovers.

How Shoptest checks

Every 30 minutes Shoptest reads each app's official status page and records what it reports, component by component. Uptime is the share of the last 90 days in which the page reported no problem of any kind, maintenance included. Shoptest doesn't add measurements of its own: when an app reports a problem late, this page shows it late too. More about app status in Shoptest.