Is Okendo down?

No. Okendo is up and running.

All 9 Okendo components report normal operation.

Checked (15:48 UTC, every 30 min) · Source: status.okendo.io

Okendo collects reviews and runs loyalty programs for Shopify stores.

Okendo components

Right now
  • APIOperational
  • Reviews AdminOperational
  • Review RecorderOperational
  • Surveys RecorderOperational
  • Okendo.ioOperational
  • Shopify API & MobileOperational
  • Shopify AdminOperational
  • Shopify Reports and DashboardsOperational
  • Shopify StorefrontOperational

Last 90 days

Uptime

99.35%

Daily status from status.okendo.io, checked by Shoptest.

  • Operational
  • Maintenance
  • Degraded performance
  • Partial outage
  • Major outage
  • No data

Recent issues

  • Degraded performance · 30 min
  • Partial outage · 30 min
  • Partial outage · 3.5 h
  • Degraded performance · 4 h
  • Degraded performance · 2 h

Okendo is up. Will you know when it isn't?

Shoptest watches Okendo and the other apps your store runs on, and tells you the moment one starts failing. It also tests your checkout around the clock, so you hear about problems before your customers do.

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Installs in one click. No card needed.

What breaks on your store when Okendo is down

  • Review widgets and star ratings may not show on product pages.
  • Review request emails can go out late.
  • New reviews and photos may not be collected or published.
  • Galleries of customer photos and videos can load slowly or not at all.

What to do

  1. Check this page and status.okendo.io to confirm the problem is on Okendo's side.
  2. Open a product page and check that reviews and stars still show.
  3. Hold manual review request campaigns until it recovers.
  4. When it's back, check that pending review requests went out.

Okendo status: questions

Is Okendo down right now?

No. As of 15:48 UTC on 25 Oct 2026, Okendo's official status page reports all 9 components operational.

Where is Okendo's official status page?

At status.okendo.io. Shoptest reads it every 30 minutes and keeps the history shown on this page.

Is it Okendo, or is it my store?

If this page shows Okendo as operational but your store still has problems, the cause is more likely a theme change, another app or your store's settings. Shoptest's checkout tests and error monitoring are built to find that.

How do I get alerted when Okendo goes down?

Install Shoptest from the Shopify App Store and turn on Okendo in App status. You get an email or Slack message the moment Okendo reports a problem, and another when it recovers.

How Shoptest checks

Every 30 minutes Shoptest reads each app's official status page and records what it reports, component by component. Uptime is the share of the last 90 days in which the page reported no problem of any kind, maintenance included. Shoptest doesn't add measurements of its own: when an app reports a problem late, this page shows it late too. More about app status in Shoptest.