Is Videowise down?

No. Videowise is up and running.

All 5 Videowise components report normal operation.

Checked (15:48 UTC, every 30 min) · Source: status.videowise.com

Videowise components

Right now
  • ApiOperational
  • WidgetsOperational
  • LoginOperational
  • AdministrationOperational
  • Live ShoppingOperational

Last 90 days

Uptime

100.00%

Daily status from status.videowise.com, checked by Shoptest.

  • Operational
  • Maintenance
  • Degraded performance
  • Partial outage
  • Major outage
  • No data

Recent issues

No issues in the last 90 days.

Videowise is up. Will you know when it isn't?

Shoptest watches Videowise and the other apps your store runs on, and tells you the moment one starts failing. It also tests your checkout around the clock, so you hear about problems before your customers do.

Install on Shopify Scan my store

Installs in one click. No card needed.

What breaks on your store when Videowise is down

  • Review widgets and star ratings may not show on product pages.
  • Review request emails can go out late.
  • New reviews and photos may not be collected or published.
  • Galleries of customer photos and videos can load slowly or not at all.

What to do

  1. Check this page and status.videowise.com to confirm the problem is on Videowise's side.
  2. Open a product page and check that reviews and stars still show.
  3. Hold manual review request campaigns until it recovers.
  4. When it's back, check that pending review requests went out.

Videowise status: questions

Is Videowise down right now?

No. As of 15:48 UTC on 25 Oct 2026, Videowise's official status page reports all 5 components operational.

Where is Videowise's official status page?

At status.videowise.com. Shoptest reads it every 30 minutes and keeps the history shown on this page.

Is it Videowise, or is it my store?

If this page shows Videowise as operational but your store still has problems, the cause is more likely a theme change, another app or your store's settings. Shoptest's checkout tests and error monitoring are built to find that.

How do I get alerted when Videowise goes down?

Install Shoptest from the Shopify App Store and turn on Videowise in App status. You get an email or Slack message the moment Videowise reports a problem, and another when it recovers.

How Shoptest checks

Every 30 minutes Shoptest reads each app's official status page and records what it reports, component by component. Uptime is the share of the last 90 days in which the page reported no problem of any kind, maintenance included. Shoptest doesn't add measurements of its own: when an app reports a problem late, this page shows it late too. More about app status in Shoptest.